Last updated: June 10, 2026
1. Who we are
Cosmos ("the app") is developed and operated by Cosmos Software ("we", "us"). This policy describes how we handle personal information when you use the Cosmos mobile application and related services. For any privacy question or request, contact us at support@cosmossoftware.net.
2. Information we collect
- Account information. When you sign in with Google or Apple, we receive your name and email address from that provider. You may optionally add a profile photo, bio, birth date, gender, location, phone number, and social links.
- Content you create. Groups, announcements, messages, invitation answers, and other content you submit in the app.
- Usage and diagnostics. We use Firebase Analytics and Firebase Crashlytics to collect anonymized usage statistics and crash reports so we can improve stability and performance.
- Location. If you grant location permission, the app may use your device location for location-related features (such as showing a location on a map). Location access is optional and controlled by your device settings.
- Photos. If you choose to upload a profile or group photo, we access only the images you select.
3. How we use your information
- To create and operate your account and provide app features (groups, messaging, invitations, notifications).
- To send transactional emails, such as group invitations, from our @cosmossoftware.net addresses.
- To maintain safety, prevent abuse, and moderate content.
- To diagnose crashes and improve the app.
We do not sell your personal information, and we do not use your data for third-party advertising.
4. How your information is shared
- With other users. Your profile details are visible to other members according to your in-app Privacy Settings. Your phone number is never shown to other members.
- Service providers. We use Google Firebase (authentication, database, analytics, crash reporting, notifications) and Brevo (transactional email delivery) to operate the service. These providers process data on our behalf under their own security and privacy commitments.
- Legal requirements. We may disclose information if required by law or to protect the rights and safety of our users.
5. Data retention and deletion
We keep your information for as long as your account is active. You can request deletion of your account and personal data at any time by emailing support@cosmossoftware.net from your registered email address with the subject "Account Deletion". We will permanently delete your data and confirm once completed.
6. Security
Your data is stored on Google Firebase infrastructure and protected with industry-standard measures, including encryption in transit and access controls. No method of transmission or storage is 100% secure, but we work to protect your information using reasonable safeguards.
7. Children's privacy
Cosmos is not directed at children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
8. Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, email support@cosmossoftware.net.
9. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.
10. Contact
Cosmos Software — support@cosmossoftware.net